Follow us on Twitter!
Blog Header Logo
DG&A's Transportation Consulting Blog
Subscribe to this list via RSS Blog posts tagged in New York Times

How to Improve the Hiring Process

Posted by on in General

Last weekend I was struck by an interview on leadership lessons in The New York Times.  It appeared in the “Corner Office” column of the Sunday Business section.  The interview was conducted with Tracy Matura, general manager of the Smart car division of Mercedes-Benz USA.  During the interview, Tracy was asked a question about what she asks prospective candidates whom she is seeking to hire.  Here is what she said.

“Tell me who your favorite boss was and why, and tell me who your least-favorite boss was and why.” Tracy commented that this gives you a sense of what leadership style works best for this individual.  “I would also then ask them about a time they took a risk and failed.  I have never hired people who have told me they’ve never failed.  You don’t learn if you don’t fail.” 

The interviewer then challenged her on the issue of whether anyone ever admits that they have never failed.  Tracy responded by saying that people might say, “You know, I don’t think I’ve ever really had a complete failure.  Really.  I don’t even ask the question in terms of just business.  Everybody has had some failure in their life.”

This led the interviewer to try to understand the underlying rationale for the question.  This was her response.  “Here’s what I want:  My leadership style is to be transparent and authentic, so if you’re going to tell me you’ve never failed, then it makes me wonder if you always hide your failures.  I don’t like that - - surprises are bad for everybody.  I can’t fix or try to fix something I don’t know about.  Some people have that fear factor if they admit to failure, as if they say to themselves, “If I say I failed, she’s going  to think I’m a loser and not hire me.  Quite the opposite.”

While Ms. Matura’s comments reflect what she is looking for in a prospective employee, the person being interviewed has an obligation to try to determine the management style of the prospective boss.  In order to make this assessment, the interviewee needs to ask a similar set of questions.  “Tell me about the employees you hire with whom you have had the most successful relationship and why, and tell me about the employees you hired that were the least successful and why.  How would you describe your leadership style?  Please share with me some of your teams’ successes and failures.  How do you describe your goal-setting process, how do you measure results, how do you communicate those results and what is the performance review process?  Also, please describe the work environment that you try to create.”

...
Hits: 21751
0
Continue reading 0 Comments

Most Recent Posts

Search


Tag Cloud

Business Strategy FuelQuest customer engagement Otto freight broker freight payment 2014 economic forecast Derek Singleton 2014 freight volumes Transportation Buying Trends Survey trucking company acquisitions NS Failure 3PLTL home delibery Wal-Mart transportation audit autonomous vehicles Doug Davis Life Lessons Dedicated Trucking Toronto Freight Carriers Association of Canada Dan Goodwill Deferred Packaging future of freight industry capacity shortage TransForce TMS US Economy routing guide CSA Freight Rates FMS IANA transportation newspaper NCC freight bid shipper-carrier collaboration Emergent Strategy Canadian Transportation & Logistics Transport Capital Partners (TCP) 2015 Economic Forecast University of Tennessee Conway Cleveland Cavaliers BlueGrace Logistics Muhammad Ali broker security CP Rail Rail Rate per Mile employee termination Twitter energy efficiency NMFC Freight Shuttle System Transplace economy Canadian freight market dimensional pricing driver Associates drones Freight contracts Blogging Schneider Logistics Software Advice Ferromex Social Media in Transportation freight transportation solutions provider Crisis management US Housing Market Climate Change Global experience coaching selling trucking companies Leadership network optimization LTL Donald Trump pipelines truck drivers Rotman School of Business Global Transportation Hub broker bonds Training Education freight transportation in 2011 carrier conference Infrastructure freight RFP FMCSA Freight Recession US Manufacturing 2013 Economic Forecast NAFTA Horizontal Supply Chain Collaboration Business Transformation Strategy Sales Management APL e-commerce Management Canada Fire Phone peak season shipper-carrier contracts automation Tracy Matura Railway Association of Canada Canadian economy Driver Shortage Warehousing Canada U.S. trade Carriers business start-up Load broker Canada's global strategy Politics Business skills CSA scores freight agreements tanker cars Dedicated Contract Carriage Success failure entrepreneur Loblaw freight transportation conference Reshoring CRM Canada-U.S. trade agreement YRC Regina freight audit David Tuttle Retail JB Hunt Trump MPG bulk shipping Comey Job satisfaction Consulting Freight Capacity freight cost savings robotics CITA Shipper Pulse Survey freight payment freight audit Truckload New York Times Shipper professional drivers Sales Training the future of transportation shipping truck driver Success driver shortages Bobby Harris Driving for Profit Stephen Harper Trade Vision Transloading Facebook Adrian Gonzalez Entrepreneur cheap oil 2012 Transportation Business Strategies. Jugaad ProMiles Trucking 2014 freight forecast freight forwarders ShipMax Freight Management EBOR RFP Transportation service rail safety Colilers International hiring process Omni Channel Packaging LCV's Surety bond US Auto Sales Retail transportation Doug Nix FCA Celadon 3PL freight rate increases USA Truck US Election Crude Oil by Rail Werner shipping wine 360ideaspace Inbound Transportation capacity shortages Map-21 Scott Monty driverless Freight fuel surcharge marketing Broker Canadian truckers UP MBA CSX CN Distribution Harper Davos speech Career Advice derailments LinkedIn TMP Worldwide Finance and Transportation President Obama Microsoft CN Rail Spanx freight costs financial management economic forecasts for 2012 shipper-carrier roundtable Keystone Pipeline Hudsons Bay Company Transportation Amazon $75000 bond Accessorial Charges Yield Improvement Transcom Fleet Leasing intermodal dynamic pricing KCS consumer centric buying trucking companies Training New Hires BNSF small business Right Shoring Masters in Logistics mentoring Social Media Search engine optimization Swift transportation news FCPC

Blog Archives