Follow us on Twitter!
Blog Header Logo
DG&A's Transportation Consulting Blog
Subscribe to this list via RSS Blog posts tagged in Tracy Matura

How to Improve the Hiring Process

Posted by on in General

Last weekend I was struck by an interview on leadership lessons in The New York Times.  It appeared in the “Corner Office” column of the Sunday Business section.  The interview was conducted with Tracy Matura, general manager of the Smart car division of Mercedes-Benz USA.  During the interview, Tracy was asked a question about what she asks prospective candidates whom she is seeking to hire.  Here is what she said.

“Tell me who your favorite boss was and why, and tell me who your least-favorite boss was and why.” Tracy commented that this gives you a sense of what leadership style works best for this individual.  “I would also then ask them about a time they took a risk and failed.  I have never hired people who have told me they’ve never failed.  You don’t learn if you don’t fail.” 

The interviewer then challenged her on the issue of whether anyone ever admits that they have never failed.  Tracy responded by saying that people might say, “You know, I don’t think I’ve ever really had a complete failure.  Really.  I don’t even ask the question in terms of just business.  Everybody has had some failure in their life.”

This led the interviewer to try to understand the underlying rationale for the question.  This was her response.  “Here’s what I want:  My leadership style is to be transparent and authentic, so if you’re going to tell me you’ve never failed, then it makes me wonder if you always hide your failures.  I don’t like that - - surprises are bad for everybody.  I can’t fix or try to fix something I don’t know about.  Some people have that fear factor if they admit to failure, as if they say to themselves, “If I say I failed, she’s going  to think I’m a loser and not hire me.  Quite the opposite.”

While Ms. Matura’s comments reflect what she is looking for in a prospective employee, the person being interviewed has an obligation to try to determine the management style of the prospective boss.  In order to make this assessment, the interviewee needs to ask a similar set of questions.  “Tell me about the employees you hire with whom you have had the most successful relationship and why, and tell me about the employees you hired that were the least successful and why.  How would you describe your leadership style?  Please share with me some of your teams’ successes and failures.  How do you describe your goal-setting process, how do you measure results, how do you communicate those results and what is the performance review process?  Also, please describe the work environment that you try to create.”

...
Hits: 21751
0
Continue reading 0 Comments

Most Recent Posts

Search


Tag Cloud

Associates freight forwarders freight payment freight audit Inbound Transportation Loblaw Driver Shortage US Housing Market Business Strategy Donald Trump Ferromex FMCSA freight transportation in 2011 Microsoft Global experience Comey Freight Rates peak season Career Advice freight transportation conference Emergent Strategy 2014 freight forecast Canadian truckers freight costs Stephen Harper Trade Vision shipper-carrier collaboration business start-up consumer centric Reshoring economic forecasts for 2012 Canada-U.S. trade agreement YRC routing guide New York Times KCS Right Shoring Transportation Buying Trends Survey Climate Change Canada Politics Education Surety bond Canada U.S. trade 3PLTL driver Schneider Logistics Rail Keystone Pipeline freight audit Yield Improvement transportation news CSA Trucking Map-21 shipper-carrier roundtable US Manufacturing Omni Channel professional drivers Training employee termination Masters in Logistics freight RFP APL Twitter 3PL JB Hunt customer engagement Shipper Dan Goodwill Training New Hires LCV's NCC Freight Distribution BNSF freight rate increases Horizontal Supply Chain Collaboration tanker cars MPG freight cost savings Swift Entrepreneur shipping Canadian economy Freight contracts 2014 economic forecast ShipMax Transportation Sales Management Bobby Harris broker security shipper-carrier contracts Freight Management MBA Business skills home delibery LinkedIn Trump Finance and Transportation US Election Software Advice Social Media CITA Shipper Pulse Survey cheap oil Dedicated Contract Carriage NAFTA future of freight industry Doug Davis fuel surcharge Conway Celadon Broker CSX drones Fire Phone 2012 Transportation Business Strategies. Jugaad autonomous vehicles NS capacity shortage economy Dedicated Trucking Infrastructure selling trucking companies Freight Carriers Association of Canada CN trucking company acquisitions e-commerce EBOR dynamic pricing Regina capacity shortages freight agreements Crisis management US Economy Rate per Mile University of Tennessee Job satisfaction FMS Crude Oil by Rail Derek Singleton Success Success failure entrepreneur Doug Nix bulk shipping mentoring Social Media in Transportation solutions provider Freight Recession 2015 Economic Forecast freight transportation robotics TMS energy efficiency broker bonds Accessorial Charges Global Transportation Hub derailments Canadian Transportation & Logistics 2013 Economic Forecast carrier conference US Auto Sales Tracy Matura Retail transportation Truckload hiring process freight bid Canadian freight market $75000 bond Consulting Leadership dimensional pricing Failure coaching Spanx rail safety financial management Packaging Driving for Profit intermodal 2014 freight volumes network optimization CP Rail Toronto Transplace CRM Search engine optimization Wal-Mart marketing TMP Worldwide transportation newspaper driver shortages USA Truck President Obama automation LTL shipping wine pipelines Rotman School of Business driverless Muhammad Ali freight broker David Tuttle truck drivers Load broker CN Rail Freight Capacity 360ideaspace truck driver Otto Transloading CSA scores buying trucking companies Cleveland Cavaliers IANA Freight Shuttle System Transport Capital Partners (TCP) Adrian Gonzalez Carriers transportation audit FuelQuest Transportation service ProMiles Sales Training small business Railway Association of Canada RFP Facebook Werner freight payment Management Colilers International Transcom Fleet Leasing Retail Canada's global strategy Hudsons Bay Company Warehousing Deferred Packaging Business Transformation Strategy Harper Davos speech TransForce FCPC Amazon Life Lessons UP NMFC Blogging the future of transportation FCA Scott Monty BlueGrace Logistics

Blog Archives